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Raw Organic Chocolate Shipping Policy
Foods Alive recommends adding ice packs if you live in a warmer climate.

Domestic Chocolate Deliveries Only (within 48 Contiguous United States)

To ensure that your chocolate arrives intact, one and sometimes both of the following conditions must be met when placing an order:

1. Overnight delivery or 2-Day delivery is selected as a shipping method.

2. An ice pack is purchased and included with your order. We recommend adding (1) ice pack for every 4 to 8-ounces of chocolate purchased.

  • If these conditions are met, and your chocolate arrives in a melted state, you can enjoy it as a newly formed bar, or we will replace the chocolate free of charge one time or you may return the item for a full refund.
  • If the chocolate arrives to you a second time in a melted state, we will not attempt a third delivery and an automatic refund will be issued.

**PLEASE NOTE: If the above listed two conditions are NOT met, then we are NOT LIABLE to replace the chocolate if it arrives in a melted state. If this happens, we suggest that you enjoy your newly formed chocolate bar, as the quality of the chocolate is still intact**